Twenty-five years of building teams that outlast the tide.

Senior Vice President · Vice President of Operations

Led operations and strategic direction with full bottom-line responsibility — long-range planning, product management, and merchant relationship development. Provided cross-functional management directing VP, COO, CFO and Branch Managers, and oversaw all POS processing and installation.

• Created a more responsive, market-driven organization that increased sales
• Substantially improved productivity while reducing staff and operational costs
• Opened new SaaS marketing channels and established strategic alliances nationwide
• Managed all aspects of a 30+ seat call center producing 150 new merchants monthly
• Redefined organizational structure and owned major pricing decisions
• Performed monthly financial evaluation of company results; oversaw A/P, A/R, payroll, HR and accounting
• POS expert: Ingenico, PAX, Heartland, NCR, Clover

Vice President of Operations

Active producing Sales Director leading national managers, regional managers, and sales representatives. Spearheaded the vision, strategy and execution of business operations, including staffing and training of sales and marketing teams.

• Conceived an innovative sales strategy that increased annual revenue by $12M
• Led the backend processing division to proven results nationwide
• Recognized merchant services industry expert
• Social media, content creation and SEO

Human Resources Director

Directed employee relations for the organization while heading payroll, the underwriting division, and the processing division.

• Managed employee relations across the company
• Headed payroll, underwriting and processing divisions
• Underwrote and processed mortgage loans as needed
• Hired, trained, supervised and held employees to clear goals and objectives